Client Servicing Manager
Location: WFH / DuliajanDepartment: Account Management
Employment Type: Full-time
Reports To: Director
Job Description
Role Overview:
The role acts as the primary bridge between our clients and our internal creative and technical teams. You will be responsible for client satisfaction, understanding their business goals, and help execute comprehensive digital marketing strategies. Your expertise will be tested in the following services that we offer:
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Brand & Communication Strategy
- Logo Design & Corporate Identity
- Brand Positioning Strategy
- Creative Planning & Strategy
- Media Strategy
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Websites & E-commerce
- Website Design & Content Writing
- WordPress Website Development
- WooCommerce Development & Operations
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Hosting & Infrastructure
- Shared & Dedicated Hosting
- Microsoft 365 Email Services
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CRM & Lead Management
- CRM Integration for Incoming Calls, SMS, WhatsApp & Email
- Chatbot Configuration Services
- Website Tracking – GA4, Meta Pixel, Gads, GTM & CAPI Integrations
- Marketing Automations using Pabbly, APIs & Webhooks
Key Responsibilities:
Client Relationship Management:
- Build strong, long-term relationships based on trust and strategic value.
- Understand client business objectives to align our agency solutions.
- Conduct regular status meetings, presentations, and performance reviews.
Project & Strategy Coordination:
- Brief creative, technical, and media teams on client requirements.
- Oversee the lifecycle of project or task management including testing.
- Manage timelines, budgets, and deliverables to ensure high-quality output.
- Analyse performance data, prepare reports, and translate complex digital metrics into clear, actionable business insights.
Required Skills and Qualifications:
- 3 to 5 years of account management experience in a digital agency.
- Strong project management, multitasking and time management abilities. Ability to understand complex technical and communication concepts and explain in simple business terms.
- High emotional intelligence and conflict-resolution capabilities.
- Understanding of meta ads, google ads, website development (WordPress), and familiar with marketing automation, web technologies, CRM platforms, WhatsApp / SMS / Email systems.
- Excellent verbal and written communication skills.
- Tech-savvy and comfortable with web application portals like project management (Freedcamp), Zoho books etc.
Education:
- MBA or Equivalent
UI / UX / Graphic Designer | Video Editor | AI Creative
Location: DuliajanJob Description
We are looking for a highly creative candidate with strong out-of-the-box and tangential thinking abilities. The ideal candidate should be a communication professional who is passionate about crafting engaging visual and digital content aligned with marketing objectives.
In addition to UI/UX and graphic design, the candidate should have hands-on experience in video editing and AI-driven creative production. This includes creating compelling video content, motion graphics, and leveraging AI tools to enhance design, automate workflows, and generate innovative visual concepts.
The candidate must have prior experience in website UI design, UX design, online banner ads, GIF creatives, and video content creation. Knowledge of 2D animation and motion graphics will be an added advantage. Experience working with WordPress websites is preferred.
Primarily, the candidate should have a strong interest in conceptualizing websites, video campaigns, and AI-assisted creatives using the latest design trends and modern tools.
Skills & Requirements :
- 2+ Years of experience.
- Understanding Photoshop, Illustrator and Corel Draw.
- Experience in using Canva, Figma or such wire framing & prototyping tool.
- Strong skills in video editing software
- Familiarity with AI creative tools.
- Basic understanding of motion graphics and animation.
- Knowledge of WordPress is a plus.
Job Type :
Remuneration :
- Salary: ₹20,000.00 - ₹35,000.00 per month
- Employee Provident Fund
- Health Insurance for family and parents.
Expected Start Date :
As soon as possible
Website Content Writer
Location: DuliajanJob Description
At the outset, we are not looking at candidates who have experience in writing blogs alone.
We are looking for candidates with a knack for creativity, out of the box, tangential thinking and a good sense of imagination. He or she should be a writer and a communication professional passionate about creating communication that meets the marketing objectives.
The candidate must have a good sense of the current trends and technologies relating to website design and development. He or she should be adept at researching competition to understand these trends.
As a content writer, you will be responsible for creating good quality and engaging content for different websites. Not only content, but also the navigation strategy, content structure, HTML elements to be used etc.
The ideal candidate is passionate about writing, possesses excellent grammar and spelling skills, and has a strong ability to research and conceptualize creative ideas to develop websites.
Skills & Requirements :
- 3+ Years of experience as a Content Writer or similar role.
- Exceptional writing, editing, and proofreading skills with impeccable grammar and attention to detail.
- A portfolio of live websites and online ad banner creative, or offline print ads.
- Full-time employment
- Work from Office
- Day Shift
- Salary: ₹20,000.00 - ₹35,000.00 per month depending on age & experience
- Employee Provident Fund
- Health Insurance for family and parents.
Job Type:
Remuneration :
Expected Start Date :
As soon as possible
To apply, mail us your curriculum vitae at info@kuhipaat.in